One agency, one sign-in
Billing, patient feedback, operations and clinical review are modules of one product, not four portals. One sign-in, one shell, one set of people to provision — and every module scoped to your agency before a page renders.
Pro EMS · Software for EMS agencies
The money, the patient, and the chart.
Pro EMS puts your revenue cycle, your patient feedback, your response times and your clinical quality review behind one sign-in — so the three questions an EMS agency lives on stop living in three systems. Your data, isolated to your agency.
Invite-only · Passkey or magic-link sign-in · No credit card
Monthly payments
Last 12 months
Charges
$10.4M
Payments
$9.6M
Outstanding
$1.84M
22% over 30d
The Pro EMS modules
Lantern
Where your cash is
Analytics and reporting across the suite.
Feedback
What your patients said
Patient satisfaction scores, trends, and AI voice-to-text of what patients said.
OperationsEarly access
How fast you answered
Response times, demand patterns, and where your transports go.
Second LookEarly access
How your charts read
Clinical quality review over NEMSIS charts.
What Pro EMS gives you
Answers before the day starts
The overnight refresh finishes before your shift does. Collection rate, cash forecast and response times are waiting when you sit down, each page stamped with when its data last moved.
Three views of the same call
A denial, a documentation gap and a one-star survey are often the same transport seen from three angles. Following the money, the chart and the patient in one place is how you find that out before the quarter closes.
Lantern · the analytics module
Every dollar attributable. Every payor accountable.
KPI cards, AR aging bars, payor donuts, cash-forecast sparklines — every surface a billing director needs to answer “where's our cash, and what's slowing it down?” in under thirty seconds. The other three modules sit one click away in the same shell.
- Per-payor breakdown of every claim and every dollar
- AR aging in 30 / 60 / 90+ buckets — see where it's stuck
- CSV export of your data with formula-injection safety
- Dark mode that respects the OS toggle, everywhere
AR aging
$1.84M22% over 30d
0–30 days58%
31–6022%
61–9012%
90+8%
Cash forecast · 90 days
$4.82M▲ 3.4% vs prior 90d
Payor mix
- Commercial42%
- Medicare28%
- Medicaid19%
- Self-pay11%
What's inside Pro EMS
Every screen answers one question.
From the morning cash check to the chart that comes up at M&M — each page is built around a question somebody on your leadership team is already asking, and stops there.
Revenue and cash
Charges, payments, collection rate, and a 90-day cash forecast built from your own recovery curves rather than a flat assumption.
AR and denials
Aging in 30 / 60 / 90+ buckets, and denial reasons clustered per payor — where the money is stuck, and who can stop it sticking.
Payor performance
Collection rate, days to payment, and denial rate per payor category, with the full scorecard one click in.
Patient feedback
Satisfaction by month, by demographic, and by theme — with what the patient actually said, transcribed, next to the score.
Operations
Early accessResponse times, demand by hour and day of week, and where your transports go, while the CAD feed lands.
Clinical quality review
Early accessNEMSIS charts sampled to your agency's own plan, scored against NEMSQA measures, with documentation gaps and provider coaching attached.
Built for sensitive data
Your data, isolated to your agency.
Scoped before it runs
Every read is narrowed to your agency before it executes. Across billing, feedback and operations that is one predicate, applied from one place in the code rather than three. Clinical review sits on your own NEMSIS imports, reachable by your agency and no other.
Nightly refresh, stated on the page
The analytics pipeline completes overnight, and every screen shows when its data last moved. A number without a timestamp is a number you cannot act on.
Strict CSP, no third-party trackers
The app runs under a strict Content-Security-Policy with no analytics, advertising, or session-replay scripts loaded — on a product that displays patient-level clinical review.
Passkeys or magic links
Sign in with a passkey or a one-time email link. No passwords are stored, so none can be reused against you.
One agency. One login. Every question.
Walk through Pro EMS with someone from the team and see what changes when the money, the patient and the chart stop living in three different systems.